Customer Support

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Frequently Asked Questions

How long does delivery take?

Most metros receive orders within 1-3 days. Other cities within 4-7 days.

Is COD available everywhere?

COD is available across India for orders below ₹50,000.

Do CCTV products come with manufacturer warranty?

Yes, all cameras and DVR/NVR systems include 1-year manufacturer warranty with extended options.

How do I install CCTV cameras?

We offer professional installation by Secure IT Services engineers in 50+ cities.

What's the return policy?

7-day easy replacement for manufacturing defects. Read full policy at /policy/refund.

How do I cancel an order?

You can cancel from the order tracking page within 1 hour of placing it.