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Frequently Asked Questions
How long does delivery take?▾
Most metros receive orders within 1-3 days. Other cities within 4-7 days.
Is COD available everywhere?▾
COD is available across India for orders below ₹50,000.
Do CCTV products come with manufacturer warranty?▾
Yes, all cameras and DVR/NVR systems include 1-year manufacturer warranty with extended options.
How do I install CCTV cameras?▾
We offer professional installation by Secure IT Services engineers in 50+ cities.
What's the return policy?▾
7-day easy replacement for manufacturing defects. Read full policy at /policy/refund.
How do I cancel an order?▾
You can cancel from the order tracking page within 1 hour of placing it.